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| FIRST - CUSTOMER SERVICE REPORT (2008-11-03) |
The following document is issued by ElyQ so that our customers can have an idea of the possible problems they could encounter during the mounting process of the Vision50 Ultimate.
This report is based on a 3500 pieces production batch, which has already been shipped. Part of this batch is being sorted right know among our worldwide dealers, thus we should assume that half of this lot has already been installed.
This is the state of some codes which have been pointed out by our Quality Insurance Department, our pilots and the market:
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8103400A One Way Shaft (page S014 of the related manual).
The hardening process has not been made correctly.
During the functioning and because of the compression due to the one-way bearing, the diameter alters itself, respecting the specifics no more.
This problem blocks the Autorotation system.
Now the code has been corrected and it is available among ElyQ company.
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| SOLVED |
SOLVED |
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8002900A Clutch Liner (page S012 of the related manual).
In two units (one in Italy among one of our pilots and one in South Africa among one of our customers) the liner has not been perfectly glued and during the flight has come off and has been lost.
In these conditions the space between the Clutch and the Clutch bell enlarges itself and exceeds the opening-out point of the Clutch and breaks.
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| SOLVED |
SOLVED |
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8000900A Flybar control Rod (page S018 of the related manual).
This code is printed in a several cavities mould (20) and in 8 of these, the seat dimensions of the ball have not been respected, so they result to be smaller than our project specifications.
Thus, during the insertion, the breaking point is trespassed and they break.
In this case the problem reveals itself only during the mounting process: therefore if the Flybar is not damaged in this phase, during the flight there is no risk of breaking.
Every link is marked with a number which indicates the position of the item inside the mould.
The positions which can present this problem are 1-2-5-8-13-14-18-20.
We suggest to control preventively the number reported on the ball and to throw out those belonging to the above listed group.
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| SOLVED |
SOLVED |
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8002700A and 8002800A LINK A and B.
We have found a similar problem also in these codes.
In this case the error is not in the ball seat, but on the hole which the metal link is screwed in. The numbers which refer to the position in the mould are: 1, 2, 7 and 16 for both codes.
During the screwing process the items, which have an excessive little hole, break.
Also in this case the problem reveals itself only during the mounting process.
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| SOLVED |
SOLVED |
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8001900A Tail Pitch Control Link (page S008 of the related manual).
Two cases have been signaled (highlighted among the same customer in Italy).
The link in question has broken in the ring which the Collar (8101800A page S008) is inserted in.
On this code, after making some checks in production, we have not encountered any problem, so we deem that it is circumscribed in a negative contingency.
Anyway we are making further verifies.
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| SOLVED |
SOLVED |
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8001200A Tail Pitch Control Lever (page S008 of the related manual).
During the self tapping ball insertion (8101600A page S008) you can break the seat. This code has been reinforced in its critical point and it will be available within the end of November.
Also in this case, if the problems does not manifest itself during the mounting process, it will not affect the flight.
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| SOLVED |
SOLVED |
For further informations and technical support you can contact us:
- Telephone number: +39 (0432) 667035
- e-mail: service@elyq.com
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| Engine torque |
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| Engine torque |
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| Las Vegas 2008-06-01 |
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